Call nowBook Online
The Smile Place Logo

COVID-19: Level 3 Restrictions


We have all seen a significant escalation of government measures to cope with the rise of COVID-19 cases in the state of Victoria. These extraordinary steps have been deemed necessary by federal and state governments to limit the spread of COVID-19 and minimise the impact of the pandemic.

In these unprecedented and uncertain times, the safety and wellbeing of our patients, team members, dentists and communities are our top priority.

Following the recommendations of the Australian Dental Association – Victoria Branch, and an overnight mandate from the Victorian Government, we have now moved into “Level 3 Restrictions” for dental services.

All dental practices in Metropolitan Melbourne are considered a “Permitted Service” and are allowed to remain open during this new period of lockdown, however, must provide urgent dental care only.

This means we must defer all routine dental treatment, including examinations (check-ups), hygiene/scale and clean appointments, fillings, surgical extractions, dental implant placement or restoration of an implant, preparations for crowns and bridges and non-emergency orthodontic treatment, among others, until late September 2020.
If you have an appointment booked with us in the coming weeks, we will call you to confirm the appointment time, or to reschedule.

Our practice will maintain regular operating hours during this time, and we will continue to monitor the local COVID-19 situation and keep you updated with any further changes. If you have any dental emergencies or concerns, or if you would like to speak to someone on our team for advice, please call, email or message us via one of our social media pages.
If you are concerned about being in lockdown, and your journey to and from your dental appointment, be assured that dental services are considered a ‘permitted service’, and we can provide you with confirmation of your appointment.

On behalf of our entire team at The Smile Place Mt Eliza, we would like to take this opportunity to thank you for your continued support over the past six months, and wish you and your family all the best.

We’re all in this together – please stay safe.
Dr Andre Schertel